Director of Veterinary Quality
Company: Banfield Pet Hospital
Location: Sacramento
Posted on: January 27, 2023
|
|
Job Description:
SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and
function of the Director Veterinary Quality is to ensure care
delivered in market assigned hospitals meet industry and Banfield
quality standards. This position partners with Vice Presidents
Veterinary Quality and Area Chiefs of Staff ensuring execution of
veterinary initiatives. The Director of Veterinary Quality serves
as a champion for quality by communicating, demonstrating and
driving a culture that is consistent with our five principles and
our 6 domains (safe, effective, patient/client centered, timely,
efficient, and equitable) at the market level to optimize results
in improved medical care, a better client experience, increased
associate engagement and better hospital performance. Description -
External ESSENTIAL RESPONSIBILITIES AND TASKS - Live and exemplify
the Five Principles of Mars, Inc. within self and team. - In
partnership with the ACOS, drive a successful and growing doctor
team through recruiting, gathering referrals, and hiring. - Ensure
the delivery of an exceptional onboarding and mentorship
experience. Consult with operational partners on doctor risk,
staffing needs and compensation. - Develop and lead the Area Chiefs
of Staff (ACOS) to ensure care delivered in our hospitals meets
industry, regulatory, and Banfield quality standards. - Drive
market performance to deliver outstanding, high quality medical
care that aligns with the six domains of quality (safe, effective,
patient/client centered, timely, efficient and equitable care) and
meets practice OGSMs related to the delivery of care and quality
KPIs. - Oversee implementation and auditing of medical quality
programs, ensuring adoption to help drive success, and consulting
with field and hospital leaders as appropriate. - Work with Field
Directors & Hospital Leaders to oversee the safety of clients,
associates and pets by ensuring hospitals comply with all safety
procedures and regulations - Work with Field Directors & Hospital
Leaders to ensure hospital operations meet all local, state and
federal regulations. - Lead efforts for DEA and radiation safety
and compliance. - Travel to assigned markets and perform regular
hospital visits to assess and validate the delivery of care and
performance of ACOS and veterinary provider teams. - Develop
productive relationships with veterinary medical colleges to meet
the long term recruiting needs for the practice, partnering with
(or serving as) University Liaison and Central Team Support as
needed to deliver on these plans. - Manage the market level medical
equipment budget and oversee maintenance and calibration of medical
equipment. - Actively participate in local, state, and national
veterinary organizations to cultivate relationships within the
veterinary profession (i.e., regulatory boards, vendors,
associations, and referral hospitals) to promote a positive image
of the practice and Banfield's brand reputation. - Other job duties
as assigned. SPECIAL WORKING CONDITIONS - Ability to work at a
computer for long periods of time. - Project timelines and work
volume / deadlines may often require more than 40 hours per week to
complete essential duties of this job. - Must have mental processes
for reasoning, remembering, mathematics and language ability
(reading, writing, and speaking the English language) to perform
the duties proficiently. - Ability to carry out instructions
furnished in written, oral, or diagram form and to solve problems
involving several variables. - Ability to stand, walk, stoop,
kneel, crouch, and climb as well as manipulate (lift, carry, move)
up to 50 pounds. - Requires good hand-eye coordination,
arm-hand-finger dexterity with the ability to grasp, and visual
acuity to use a keyboard and operate necessary equipment. - The
noise level in the work environment is normally moderate. -
Environment where pets are present. EXPERIENCE, EDUCATION AND/OR
TRAINING - Doctor of Veterinary Medicine (DVM/VMD) or equivalent
foreign degree is required. - Five years practicing in small animal
veterinary medicine and surgery practice expertise. - Two years
experience n hospital leadership. - Five years experience in
multi-location veterinary management. - An active veterinary
license in good standing is required for every state in which they
oversee hospitals. ADDITIONAL REQUIREMENTS - DEA: Candidate must
obtain state controlled substance and federal DEA within 3 months
of employment, unless otherwise required by the state in which
working - USDA: Accredited by the USDA Animal and Plant Health
Inspection Service - Residential: All field leaders are required to
live in their market/region WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL
OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid
Discrimination Because of Age, Color, Race, Religion, Sex,
Disability, Sexual Orientation or National Origin.
Keywords: Banfield Pet Hospital, Sacramento , Director of Veterinary Quality, Executive , Sacramento, California
Click
here to apply!
|