Sr Project Manager (Digital Services)
Company: The Judge Group
Location: Sacramento
Posted on: January 25, 2023
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Job Description:
Location: Sacramento, CA
Salary: $105,000.00 USD Annually - $124,000.00 USD Annually
Description: Must have experience with Digital Services - online
banking, digital, iOS or Android applications, mobile product
experience, Zelle, experience working with technology.
GENERAL DESCRIPTION:
Under the general direction of the Enterprise Portfolio Management
Office (EPMO) Portfolio
Manager, the Senior Project Manager is responsible for overall
direction, implementation,
execution, control, and project management of enterprise-wide
projects, including the research
and development of new concepts, ideas and applications ensuring
consistency with credit union
strategy, commitments, and goals to accelerate the achievement of
business value. Shapes,
drives, and implements innovative approaches and solutions within
and across the enterprise to
achieve desired business outcomes. Partners and consults with
various business and technical
partners to deliver iterative business value and achieve business
strategy and objectives
TASKS, DUTIES, FUNCTIONS:
1. Leads divisional or enterprise initiatives with moderate to high
scope and complexity. Leads
programs/project team member and business/technical partners.
Drives leaders across the
enterprise to deliver value and achieve business strategies and
objectives
2. Program Communication & Administration
a. Shapes programs/projects to deliver business value with shorter
iterations of project
delivery
b. Drives and influences program alignment and success through
monitoring program,
industry, functional or technology trends; incorporate emerging
business and
consumer trends into applicable programs
c. Understands customer journey to guide the delivery of business
outcomes
d. Develops appropriate communication strategies and secures
commitment for
program/project decisions; guides program teams to communicate
solution vision
and priorities
e. Defines strategies and plans for influencing multiple decision
makers
f. Develops plans to overcome resistance to many types of
change
g. Sets expectations and assuages fears associated with impact of
change and guides
team forward
h. Guides communities of practice and project community forums to
address ongoing
needs for the project professional community; Supports the
execution of ongoing
efforts to improve project delivery
3. Program / Project Delivery
a. Sets project expectations and strategy; Ensures the development
of organizational
change plans and project financials
b. Contributes to solution options and supports business partner
decision making to
minimize the amount of project investment divergence from target
outcomes
c. Partners with program/project teams to identify opportunities
for creating reusable
artifacts
d. Leads project/program teams to identify measurable business
value to ensure
metrics are gathered and business objectives are realized
e. Leads project/program team to continually focus on business
strategy, vision and
prioritizes based on delivery of business value
f. Manages through ambiguity; Manages and resolves conflict issues
and risks to
remove barriers within the project/program team while continuing
momentum on
initiatives
g. Identifies and manages interdependencies within projects and
programs
h. Develop Request for Proposals (RFP), including business needs
and product/service
expectations. Analyze and compare vendor responses, conduct vendor
risk
assessment (financial, physical, and electronic security reviews)
and prepare a
vendor summary and recommendation.
i. Work with business owners to assess vendor products and
interfaces impacted by
projects and make recommendations for cost effective, efficient
improvements.
4. Consultant
a. Challenge where appropriate to drive initiatives and
program/project teams forward
b. Consults with teams, stakeholders, and business leaders to
identify and resolve
emerging business needs
c. Collaborates with business and technology partners and leaders
to identify value
drivers
d. Partners with leaders to understand trade-offs and align program
vision; assess the
different types of support required to achieve goals which also
achieve business
value
e. Develops business solutions and partners business and technology
to align with
overall strategy of the business
f. Provides partners and leaders with an accurate view of
challenges to adoption;
recognizes, clarifies, and prioritizes concerns
g. Maintain a thorough understanding of state and federal laws and
regulations related
to credit union compliance including bank secrecy and anti-money
laundering laws
appropriate to the position
5. Team Leadership
a. Motivates and inspires teams to coalesce and commit to shared
purpose
b. Drive team effort and promote team coordination
c. Create a collaborative environment of distributed or virtual
teams
d. Provide guidance, feedback, coaching and mentoring to project
team members
6. Strategy and Analysis
a. Coordinates, supports, and may influence the prioritization for
the business and
ensures alignment with strategic goals
b. Effectively engages stakeholders and consults with senior
leaders and executives to
define measurable business value and benefits
c. Analyze and understand project trends and themes around
activities, budgets, and
resources; Make recommendations for adjustments as necessary and
identify and
develop contingency plans to mitigate and address risks
PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE
PERFORMANCE OF THESE TASKS:
1. Exceptional oral and written communication skills to interact
with members, credit union staff and
management, negotiate vendor agreements and manage project
teams.
2. Must possess sufficient manual dexterity to skillfully operate
an on-line computer terminal and other standard office equipment,
such as personal computer, multi-use copiers and telephone.
3. Must be able to work on own initiative.
4. Excellent project management skills are required to manage the
implementation enterprise-wide projects,
prepare recommendations, perform analysis, and to accomplish other
project management functions as listed. Proficient in MS Project
software.
5. Ability to work under pressure and tight deadlines; may be
required to work extended hours to complete
tasks.
6. Carry and respond to smartphone 24/7.
ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
1. INTERNAL: All levels of staff and management, including Senior
Management.
2. EXTERNAL: Members, vendors, suppliers, government agencies,
credit union industry associations and peers at other financial
institutions.
QUALIFICATIONS:
- Candidates with a PMP or Six Sigma belt certification will be
considered if they don't have a degree, but would require a degree
if they don't have any certifications
1. EDUCATION: Bachelor's degree in Business Administration,
Accounting, Management Information
Systems or Computer Science is strongly preferred. Advanced Degree
in Business Administration or other related area is preferred.
2. EXPERIENCE: Minimum eight years of combined experience in
project analysis, coordination, and
management with a minimum of five years of experience directly
managing projects. Experience managing
moderate complexity projects end-to-end required, preferably in a
financial institution.
KNOWLEDGE/SKILLS:
--- Knowledge of financial products and services, especially as it
relates to various delivery channels
preferred.
--- Knowledge of existing credit union products, services and
overall operational guidelines.
--- Strong knowledge of business analytical practices and
methodologies and process improvement
methodologies, e.g. Lean or Six Sigma a plus.
--- Strong research, analytical, planning and organizational
skills.
--- Customer-focused attitude and ability to work proactively and
efficiently.
--- Supportive of all decisions, choices, goals and objectives as
determined by PMO leadership and Executive leadership.
--- Proven ability to evaluate key business objectives and develop
appropriate action plans.
--- Proficiency in Microsoft Office products, especially MS
Project, MS Excel, and MS PowerPoint.
--- Ability to use logical reasoning when making objective
observations, examinations, evaluations and recommendations.
--- Familiarity with common contractual language and contract
negotiation
PHYSICAL REQUIREMENTS:
1. Prolonged sitting throughout the workday with occasional
mobility required.
2. Corrected vision within the normal range.
3. Hearing within normal range. A device to enhance hearing will be
provided if needed.
4. Ability to lift 20 lbs. as may be required
5. Occasional movements throughout the department daily to interact
with staff, accomplish tasks, etc.
6. May require long work hours to accomplish tasks.
7. Occasional travel may be required locally, statewide, and
throughout the United States to attend seminars
and vendor group meetings. Overnight travel and evening schedules
included.
8. Prolonged use of telephone to accomplish tasks.
LICENSES/CERTIFICATIONS:
1. Project Management Professional (PMP) certification from the
Project Management Institute (PMI)
Contact:
This job and many more are available through The Judge Group. Find
us on the web at
Keywords: The Judge Group, Sacramento , Sr Project Manager (Digital Services), Executive , Sacramento, California
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