Sr Project Manager (Digital Services)

Company: The Judge Group
Location: Sacramento
Posted on: January 25, 2023

Job Description:

Location: Sacramento, CA

Salary: $105,000.00 USD Annually - $124,000.00 USD Annually

Description: Must have experience with Digital Services - online banking, digital, iOS or Android applications, mobile product experience, Zelle, experience working with technology.

GENERAL DESCRIPTION:
Under the general direction of the Enterprise Portfolio Management Office (EPMO) Portfolio
Manager, the Senior Project Manager is responsible for overall direction, implementation,
execution, control, and project management of enterprise-wide projects, including the research
and development of new concepts, ideas and applications ensuring consistency with credit union
strategy, commitments, and goals to accelerate the achievement of business value. Shapes,
drives, and implements innovative approaches and solutions within and across the enterprise to
achieve desired business outcomes. Partners and consults with various business and technical
partners to deliver iterative business value and achieve business strategy and objectives

TASKS, DUTIES, FUNCTIONS:
1. Leads divisional or enterprise initiatives with moderate to high scope and complexity. Leads
programs/project team member and business/technical partners. Drives leaders across the
enterprise to deliver value and achieve business strategies and objectives
2. Program Communication & Administration
a. Shapes programs/projects to deliver business value with shorter iterations of project
delivery
b. Drives and influences program alignment and success through monitoring program,
industry, functional or technology trends; incorporate emerging business and
consumer trends into applicable programs
c. Understands customer journey to guide the delivery of business outcomes
d. Develops appropriate communication strategies and secures commitment for
program/project decisions; guides program teams to communicate solution vision
and priorities
e. Defines strategies and plans for influencing multiple decision makers
f. Develops plans to overcome resistance to many types of change
g. Sets expectations and assuages fears associated with impact of change and guides
team forward
h. Guides communities of practice and project community forums to address ongoing
needs for the project professional community; Supports the execution of ongoing
efforts to improve project delivery
3. Program / Project Delivery
a. Sets project expectations and strategy; Ensures the development of organizational
change plans and project financials
b. Contributes to solution options and supports business partner decision making to
minimize the amount of project investment divergence from target outcomes
c. Partners with program/project teams to identify opportunities for creating reusable
artifacts
d. Leads project/program teams to identify measurable business value to ensure
metrics are gathered and business objectives are realized
e. Leads project/program team to continually focus on business strategy, vision and
prioritizes based on delivery of business value
f. Manages through ambiguity; Manages and resolves conflict issues and risks to
remove barriers within the project/program team while continuing momentum on
initiatives
g. Identifies and manages interdependencies within projects and programs
h. Develop Request for Proposals (RFP), including business needs and product/service
expectations. Analyze and compare vendor responses, conduct vendor risk
assessment (financial, physical, and electronic security reviews) and prepare a
vendor summary and recommendation.
i. Work with business owners to assess vendor products and interfaces impacted by
projects and make recommendations for cost effective, efficient improvements.
4. Consultant
a. Challenge where appropriate to drive initiatives and program/project teams forward
b. Consults with teams, stakeholders, and business leaders to identify and resolve
emerging business needs
c. Collaborates with business and technology partners and leaders to identify value
drivers
d. Partners with leaders to understand trade-offs and align program vision; assess the
different types of support required to achieve goals which also achieve business
value
e. Develops business solutions and partners business and technology to align with
overall strategy of the business
f. Provides partners and leaders with an accurate view of challenges to adoption;
recognizes, clarifies, and prioritizes concerns
g. Maintain a thorough understanding of state and federal laws and regulations related
to credit union compliance including bank secrecy and anti-money laundering laws
appropriate to the position
5. Team Leadership
a. Motivates and inspires teams to coalesce and commit to shared purpose
b. Drive team effort and promote team coordination
c. Create a collaborative environment of distributed or virtual teams
d. Provide guidance, feedback, coaching and mentoring to project team members
6. Strategy and Analysis
a. Coordinates, supports, and may influence the prioritization for the business and
ensures alignment with strategic goals
b. Effectively engages stakeholders and consults with senior leaders and executives to
define measurable business value and benefits
c. Analyze and understand project trends and themes around activities, budgets, and
resources; Make recommendations for adjustments as necessary and identify and
develop contingency plans to mitigate and address risks

PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS:
1. Exceptional oral and written communication skills to interact with members, credit union staff and
management, negotiate vendor agreements and manage project teams.
2. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as personal computer, multi-use copiers and telephone.
3. Must be able to work on own initiative.
4. Excellent project management skills are required to manage the implementation enterprise-wide projects,
prepare recommendations, perform analysis, and to accomplish other project management functions as listed. Proficient in MS Project software.
5. Ability to work under pressure and tight deadlines; may be required to work extended hours to complete
tasks.
6. Carry and respond to smartphone 24/7.

ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
1. INTERNAL: All levels of staff and management, including Senior Management.
2. EXTERNAL: Members, vendors, suppliers, government agencies, credit union industry associations and peers at other financial institutions.

QUALIFICATIONS:
- Candidates with a PMP or Six Sigma belt certification will be considered if they don't have a degree, but would require a degree if they don't have any certifications

1. EDUCATION: Bachelor's degree in Business Administration, Accounting, Management Information
Systems or Computer Science is strongly preferred. Advanced Degree in Business Administration or other related area is preferred.
2. EXPERIENCE: Minimum eight years of combined experience in project analysis, coordination, and
management with a minimum of five years of experience directly managing projects. Experience managing
moderate complexity projects end-to-end required, preferably in a financial institution.

KNOWLEDGE/SKILLS:
--- Knowledge of financial products and services, especially as it relates to various delivery channels
preferred.
--- Knowledge of existing credit union products, services and overall operational guidelines.
--- Strong knowledge of business analytical practices and methodologies and process improvement
methodologies, e.g. Lean or Six Sigma a plus.
--- Strong research, analytical, planning and organizational skills.
--- Customer-focused attitude and ability to work proactively and efficiently.
--- Supportive of all decisions, choices, goals and objectives as determined by PMO leadership and Executive leadership.
--- Proven ability to evaluate key business objectives and develop appropriate action plans.
--- Proficiency in Microsoft Office products, especially MS Project, MS Excel, and MS PowerPoint.
--- Ability to use logical reasoning when making objective observations, examinations, evaluations and recommendations.
--- Familiarity with common contractual language and contract negotiation

PHYSICAL REQUIREMENTS:
1. Prolonged sitting throughout the workday with occasional mobility required.
2. Corrected vision within the normal range.
3. Hearing within normal range. A device to enhance hearing will be provided if needed.
4. Ability to lift 20 lbs. as may be required
5. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
6. May require long work hours to accomplish tasks.
7. Occasional travel may be required locally, statewide, and throughout the United States to attend seminars
and vendor group meetings. Overnight travel and evening schedules included.
8. Prolonged use of telephone to accomplish tasks.

LICENSES/CERTIFICATIONS:
1. Project Management Professional (PMP) certification from the Project Management Institute (PMI)

Keywords: The Judge Group, Sacramento , Sr Project Manager (Digital Services), Executive , Sacramento, California