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Express Service Manager

Company: Rex Moore
Location: Sacramento
Posted on: January 25, 2023

Job Description:

Job DetailsJob Location: Rex Moore - Corporate - Sacramento, CAPosition Type: Full TimeJob Shift: DayTravel Percentage: Negligible WORK ENVIRONMENT: The Service Department is a fast paced, customer centric organization that is committed to delivering superior service in a timely fashion.DESCRIPTION:Essential Responsibilities:

  • Interact with customers that need "Express Service," time and material, preventative maintenance.
  • Schedule "EV Express Installers" to appropriate clients to ensure the ultimate customer satisfaction.
  • Prepare small service project quotes ($5,000.00 or less) with the oversite of a Service Manager.
  • Follow up with clients to ensure that the project was complete and to their requirements.
  • Research new facilities and leads to hand off to Service Account Manager to acquire.
  • Sell and manage $500,000 in volume while maintain profit margins goals.
  • Invoice EV Projects e-mail the invoices to appropriate client.
  • Must be able to go the extra mile and welcome challenges and opportunities to learn and/or better themselves.REPORTING STRUCTURE:This position reports directly to the National Service Division Manager.CAREER ADVANCEMENT: Career advancement at Rex Moore is possible with all positions, but not guaranteed, and could be within the current department as well as other departments within the company.EOE QUALIFICATIONS:Must have:
    • Good computer skills (Microsoft Dynamics, Microsoft Excel, Microsoft Work, Microsoft Outlook,)
    • Good communication skills.
    • Dependable, self-starter, good attitude, good work ethic, ability to work with many different personalities and management styles.Preferred:
      • Construction background, Enterprise Resource Planning (ERP) software.
      • Problem solvingPM22PI201958631

Keywords: Rex Moore, Sacramento , Express Service Manager, Executive , Sacramento, California

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