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Operations Manager

Company: Vino Noceto
Location: Plymouth
Posted on: November 25, 2022

Job Description:

Vino Noceto, named one of the "Best 101 Wineries in America", is a small family winery with a full-time staff of approximately 10 individuals. We strive to provide an exceptional customer experience and produce the best Sangiovese in California.This position requires someone with extensive Tasting Room, wine, sales, and management experience. We are looking for a truly great people manager who will seek out opportunities to refine the existing Noceto business model. PRIMARY ROLES: o Coordinate, collaborate, and communicate with ownership to implement their vision, including setting and managing staff, sales, and club growth goals.o Oversee the Noceto Tasting Room experience, ensuring that all visitors have an outstanding experience where they are treated like family.o Represent the highest standards of product knowledge and customer service and educate staff and customers in order to promote Noceto's story, wines, events, and club membership opportunities.o Maximize sales and club membership numbers by focusing on long-term relationships.o Oversee and implement staff cross-training programs to bolster connections and communication between different "departments" within Noceto's business and foster employee growth/satisfaction.o Oversee management of Noceto's over 2,000 member Wine Club, including processing club, growing the club, completing outreach, brainstorming ways to maximize club opportunities, and communicating with staff about club issues/opportunities.o Oversee service for and outreach to long-distance customers, including overseeing phone/online orders, shipping procedures, ecommerce sales, the Noceto webstore, and more.o Coordinate Wholesale activities, including coordinating with on-the-road sales staff, developing a long-term wholesale strategy, invoicing accounts, contacting accounts, and coordinating deliveries.Job Type: Full-timePay: $25.00 - $40.00 per hourBenefits: 401(k) 401(k) matching Health insurance Paid time off Professional development assistanceSchedule: 8 hour shift Weekend availabilitySupplemental pay types: Bonus payAbility to commute/relocate: Plymouth, CA 95669: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: Vino Noceto, Sacramento , Operations Manager, Executive , Plymouth, California

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