Program Manager (PM)/Health Services Administrator (HSA)
Company: Wellpath
Location: Placerville
Posted on: June 25, 2022
|
|
Job Description:
Here at Wellpath, everything that we do is about taking care of
people - our patients, our staff and our partners. We are committed
to making a difference by providing hope and healing to vulnerable
patients in challenging clinical environments. Our talented,
compassionate team thrives in an autonomous environment, is
empowered and supported by education, training and the resources to
practice healthcare the way it is meant to be and strives to
"Always Do The Right Thing!" Overview The Program Manager
(PM)/Health Services Administrator (HSA) is the key operating
position in the Company organization. The PM/HSA has overall
administrative responsibility for all on-site and off-site health
care services for their correctional facilities. This includes
complying with applicable state and local health services
regulations and statutes and maintaining all required
accreditations. The PM/HSA has four main areas of responsibility:
personnel management, client management, clinical quality
management, and operations management for the detention facilities
in their county. The PM/HSA ensures the highest quality clinical
care is delivered to the persons served entrusted to our care by
allocating our healthcare funds to deliver the most appropriate
care to the greatest number of persons served. The PM/HSA ensures
we meet or exceed our commitments to all employees, clients, and
Company. This is accomplished by providing guidance, direction, and
support to their staff, ensuring their staff are trained and
supported in the delivery of care. The PM/HSA ensures key
performance information is provided to your sheriff's department
clients, acting as the conduit for the sharing of information
between your county and the home office, and collaborating with all
functions in the home office as needed. Qualifications Education:
Bachelor's or Master's in Business, Health, or related field
strongly preferred; healthcare experience (nursing or other
clinical role) can be a substitute for academic preparation
Experience: One (1) to three (3) years of experience in healthcare
corrections or operations management Three (3) to five (5) years of
experience in healthcare corrections or operations management
preferred Previous correctional/detention facility experience
Licenses/Certifications: Current (and must maintain) lifesaving BLS
certification through AHA Unrestricted and current license in state
of practice Current (and must maintain) security clearance
Responsibilities Mentor, coach and support all direct reports
Oversee the scheduling of all personnel Ensure all performance
management activities are completed including, but not limited to
performance evaluations, promotions, and disciplinary actions
Identify professional development opportunities for direct reports
and other Company employees on their team Review and approve, with
the Director of Operations, his or her team member performance
evaluations and completed professional development plans Verify and
approve all charges from off-site medical providers and vendors
Collaborate with all home office functions to ensure program
success (HR, IT, Payroll, Finance, etc.) Liaison with sheriff's and
probation department staff regarding operation of the medical unit,
delivery of on-site and off-site persons served health services;
development, implementation, and revision of policies and
procedures; and provision of health services related training for
officer staff. Ensure facilities under management achieve clinical,
service, and operating objectives Provide regular written
communications on key performance indicators, statistics, facility
developments, and important Company developments Monitor adherence
to contract, P&Ps, rules and regulations for assigned counties
Liaison with outside community medical and behavioral health
partners to ensure program success Establish and maintain excellent
working relationships with sheriff's staff, custody staff,
probation staff, and medical staff Identify and share best
practices with correctional facility staff Comply with contract
reporting requirements Take an active role, with the Director of
Operations on county contract renewals Coordinate, schedule, and
attend quarterly Quality Assurance meetings Liaison with off-site
service providers and suppliers Perform Quality Improvement audits
as outlined in Company's Continuing Quality Improvement Plan
Maintain statistical reports as required Ensure
accreditation/compliance processes are completed Provide training
and standardize in-services and on-boarding for staff as needed
Communicate to physician any potentially significant medical
complaint or observation discovered during routine duties Monitor
off-site referral process by collaborating with CMO and UM/RN in
addition to using tools like AristaMD Monitor all on-site and
off-site services to insure quality, appropriateness, and
timeliness of services Insure confidentiality of persons served
health issues by limiting access to medical records to MD and other
licensed medical personnel Ensure health services program
documentation is complete, current, accurate, and includes:
policies and procedures; memoranda of understanding/contracts;
monthly, quarterly, and annual narrative and statistical reporting;
medical records; job and shift descriptions; credentials of
clinical staff. Regularly communicate with mid-level provider(s)
and physician(s) to assure proper treatments and medications are
administered Maintain current Policies and Procedures Monitor
compliance to staffing plans, manage changes to staffing plans with
input from Director of Operations, Finance, RVP and COO Document
approved changes to staffing plans and ensure all approvals are
received Authorize equipment purchases and communicate needs to
home office Manage key operating metrics: o
Staffing/schedules/payroll o Labor hours o Supply costs o Staff
retention o Employee engagement Participate in development of
annual operating plan Be responsible for procurement, control, and
maintenance of all pharmaceutical, medical, and administrative
supplies and equipment Perform other duties as assigned. Wellpath
is an EOE/Minorities/Females/Vet/Disability Employer
Keywords: Wellpath, Sacramento , Program Manager (PM)/Health Services Administrator (HSA), Executive , Placerville, California
Click
here to apply!
|