Government Program Manager
Company: Metrc LLC
Location: Sacramento
Posted on: June 25, 2022
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Job Description:
Description:
GENERAL OVERVIEW The Program Manager will provide leadership and
guidance on Metrc's RFID Program and future RFID initiatives within
the organization. This role will support projects that optimize
inventory management processes across the organizations regulatory
tracking platform and any future supply chain efforts. The position
will work across the user community to define, qualify, and
prioritize projects utilizing RFID technology. The RFID Program
Manager will lead and achieve operational excellence through the
advancement of customer experience, leveraging an approach that
considers all interdependent, interrelated processes that occur
within our regulatory compliance systems. This role will have
internal interaction with key management, support, technology, and
operations within the company. KEY RESPONSIBILITIES Core duties and
responsibilities include the following. Other duties may be
assigned. Live Metrc's Core Values - Every day and all the time.
Successfully manage, maintain, and grow your Metrc State programs
to a world class standard. Foster client-agency relationships
through frequent communication of updates, a thorough understanding
of the Metrc system and State regulations, and regular productive
meetings with the client-agency. Provide insight into general
practices taken across all client agencies to allow for informed
decisions on changes to the Metrc system. Generate documentation of
State processes and requests for Enhancement Service Orders (ESO)
and communicating all updates in changes in status to necessary
parties Create messaging for the industry to effectively
communicate changes in the system Deliver the required
documentation and services during the deployment of a new program
to ensure that the expected project schedule is met Coordinate
internal Metrc departments to provide additional resources to
client agency requests Monitor reported issues to ensure that all
communication encourages compliant behavior Maintain oversight on
Metrc environment configurations for client agencies Understand all
current Metrc system offerings and/or identifying resources to
convey the Metrc system offerings for any scenario presented by a
client-agency Demonstrate all Metrc system offerings to client
agencies and/or licensed businesses using the platform. Maintain
weekly, monthly, and quarterly reporting of the programs Maintain
Teamwork project management site(s) or any future project
management tool implemented Assist / coordinate meeting
preparations and travel arrangements when traveling to our client
agencies
Requirements:
QUALIFICATIONS- KNOWLEDGE, SKILLS, & ABILITIES Two+ years working
in Software within an Account Management/Customer Success Role
College Degree or Equivalent Working Experience Outlined Preferred
Experience with Government Projects Preferred Background in
Regulated Cannabis Industry and Government Policies This role is
required to be located in Sacramento, CAPHYSICAL DEMANDS AND WORK
ENVIRONMENT This role is a remote position when not performing
travel based on business needsModerate travel, around 30 - 50%, may
be required (based on business need). Travel is typically by
company car and or commercial air carrierOccasional evening and
weekend work are required. Business travel will include meeting
with client agencies at their offices and visiting cannabis
business operators that grow, process, test, and sell cannabis
productsFrequently required to sit Frequently required to talk or
hear Continually utilize visual acuity to operate equipment, read
technical information, and/or use a keyboard. PI183209838
Keywords: Metrc LLC, Sacramento , Government Program Manager, Executive , Sacramento, California
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