Internal Account Manager (Inside/Outside Sales) - Sacramento/Bay Area
Company: Quest Diagnostics
Location: Sacramento
Posted on: June 24, 2022
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Job Description:
We Provide Solutions. - Patients and Physicians rely on our
diagnostic testing, information and services to help them make
better healthcare decisions. These are often serious decisions with
far reaching consequences, and require sensitivity, tact and a
clear dedication to service. It's about providing clarity and
hope.In Sales you will work for the world leader in the industry,
with a career where you can expand your skills and knowledge.
You'll have a role where you can act with professionalism, you can
inspire colleagues, and you can care about the work we do and the
people we serve. At Quest, our Sales Teams are often the public
face of our organization. As a result we make every effort to
support and develop their skills. Working across a strong customer
base, you'll find you have the flexibility and autonomy to
structure your days while having the confidence that comes from
promoting a well-recognized and trusted brand. With lots of
opportunities for repeat business and referrals, we also offer
outstanding support, plus great pay and benefits.The Internal
Account Manager (IAM) will be responsible for lead generation,
upsells and total attainment of laboratory diagnostic services to
accounts within an assigned territory through tele-sales as well as
in person visits. IAMs will be aligned with specific Account
Executives who will partner with them in growing the business. The
IAM's book of business typically consists of accounts with up to
$3,000 monthly revenue.Job Accountabilities--- -Develop and
implement sales plan to target accounts for growth in line with
regional market strategy.--- -Manage account inquiries in a manner
to minimize account attrition and negative volume variance.---
-Assist field sales staff by prospecting new business opportunities
and evaluating potential growth opportunities of existing
clients.--- -Analyze targeted accounts and develop recommendations
to acquire their business through information collection, marketing
initiatives, sales call cycle, etc.--- -Drive sales through
pre-call planning, post-call analysis and follow-up.--- -Analyze
the utilization/profitability of existing accounts, then develop
and execute action plans to increase these returns.--- -Educate
customers on all new products and services through
telemarketing.--- -Implement Integrity Selling on all sales calls;
engage the "Why Quest" messaging--- -Maintain a breadth of
knowledge of all connectivity products and solutions - (i.e.
Quanum, EMR interfaces, QDRS)--- -Develop and maintain knowledge of
tests and services provided by competitors and utilize this
information to solidify or enhance Quest Diagnostics' market
position.--- -Field travel to build stronger relationships, develop
sales/service acumen and close close select leads with AEs---
-Cover Open Territories as assigned by manager--- -Utilize
SalesForce.com and complete all administrative tasks on time.---
-Ensure total compliance with all company policies and government
regulations.--- -Manage other projects/responsibilities as assigned
by manager.Job Requirements - - Incumbent should possess the
knowledge, skills and experience obtained by:--- -Bachelor's
Degree; preferably in Business, Marketing, or the Life Sciences.---
-Knowledge of Healthcare/Laboratory Industry and general economics
of business--- -Sales experience preferred--- -Demonstrated solid
communication skills, both oral and written--- -PC skills including
knowledge of Microsoft SoftwareLominger Competencies- -Priority
setting- -Organizing- -Action oriented- -Perseverance- -Drive for
results- -Planning- -Time management- -Organizational agility-
-Interpersonal savvy- -Customer focus- -Negotiating- -Listening
skills
Keywords: Quest Diagnostics, Sacramento , Internal Account Manager (Inside/Outside Sales) - Sacramento/Bay Area, Executive , Sacramento, California
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