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Company: Pacific Specialty
Location: Sacramento
Posted on: May 16, 2022

Job Description:

About Pacific Specialty Insurance Company (PSIC)At Pacific Specialty Insurance Company (PSIC), we approach things a bit differently and have for almost 30 years. We warmly welcome each new employee to our work family. Family is one of PSIC's Core values, therefore, we treat our employees with appreciation and respect, while providing the much-needed flexibility in their day. We understand this is paramount in today's workforce. As an example of how we differentiate ourselves, we offer our claims employees the option to work a 9/80 schedule. Not only does this schedule increase efficiency and reduce interruptions, but it improves work/balance by providing every other Friday off. Our Core values of Family, Home, Trust, and Profitability are what drives our daily decisions. We strive to foster a culture where all employees feel a sense of belonging and are encouraged to share ideas that would help us improve as an organization. We provide the tools to help you succeed. Pacific Specialty Insurance Company is a large regional carrier in California, but consistently writes business in New Jersey, Connecticut, Arizona, and New York and is licensed in all 50 states. Job Summary: As a member of a world class claims team, you will be accountable for a team of Inside Property Claims Representatives. The team will be responsible for investigating and resolving basic/moderate complexity Homeowner losses. You will be required to create a high performing culture that supports superior customer service, overall accuracy, and appropriate urgency at all times. Superior verbal and written communication skills are needed as you communicate goals, job objectives, performance results, and other key initiatives in both individual and team wide settings. Duties and Responsibilities: Accurately communicate and document job objectives and performance results for all individuals and at the team level. Create a strong work environment by providing appropriate coaching and feedback. Onboarding of new hires. Accurately evaluating file quality and behavioral skills are critical components of the position. Responsible for reviewing and approving settlement ranges that exceed Claim Rep authority levels. Actively work to resolve customer inquiries to ensure the best customer experience possible. Responsible for compliance with state insurance regulations and company HR guidelines at all times. Experience, Credentials, and Skills Required for This Property Claims Manager Position: - College degree and/or prior applicable work experience required - Strong leadership skills and prior documented high-performance results are required - Bilingual, especially Spanish is a plus - Strong analytical skills - Ability to make timely and accurate decisions - Strong negotiation skills - Ability to work independently with minimal management oversight - Comfortable working in a fast-paced team-oriented environment - Having a current California adjuster license is a plus - This position requires new hires to obtain their adjuster licenses in CA, CT and TX during first year of employment - costs to obtain are eligible for company reimbursementOther Important Information:Location(s) - Preferred Sacramento, CA: Remote work/Telecommuting 50%+ of the time. Competitive Compensation - Salaries will be established commensurate with experience.Travel - Minimal - likely 4-6 days annually if local to the Claims office in Sacramento, Ca. If residing outside of Sacramento, may be upwards of 10-15 days annually. Benefits - Protection is the name of the game in the insurance industry, and we believe in benefit plans that offer protection to our employees for medical, dental, vision, life, disability and retirement plans. Our 401k plan and company match are second to none. The company will make a matching contribution equal to 60% of your salary qualified deferral contribution!Pacific Specialty Insurance Company is a member of the McGraw Group of Affiliated CompaniesPacific Specialty Insurance Company is an equal opportunity employerPM21


Keywords: Pacific Specialty, Sacramento , PROPERTY CLAIMS MANAGER, Executive , Sacramento, California

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