Associate Client Manager, CPG Insights
Company: Humanity
Location: Sacramento
Posted on: May 15, 2022
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Job Description:
Company DescriptionJobs for Humanity is dedicated to building an
inclusive and just employment ecosystem. Therefore, we have
dedicated this job posting to individuals coming from the following
communities: Refugee, Neurodivergent, Single Parent, Blind or Low
Vision, Ethnic Minority, and the Previously Incarcerated. If you
identify with any of the following communities do not hesitate to
register, even if you feel that this particular opportunity is not
the right fit for you. Company Name: NielsenIQJob DescriptionJob
DescriptionREF#: REF14156FLocation: Sacramento, CAWork Environment:
HYBRIDABOUT THIS JOB As an Associate Client Manager - Customer
Success & Insights, you are responsible for all client activity and
the overall success of NielsenIQ with the customer. This position
focuses on developing an understanding of the clients' business
needs & challenges while providing core analytical support,
report-based activities, trusted consultation, and problem-solving
to support growth. This includes driving timely outcomes and client
value through the data and analytics which drive the overall
customer experience and elevate NIQs performance. This role has
deep knowledge of the customer's business and industry that enable
you to identify new opportunities for NIQ to drive value. Works
successfully across a matrixed organization structure, fully
leveraging the service model. RESPONSIBILITIES Partner with clients
to set objectives that drive business impact and maximum value
Develop a consultative approach to solving business issues,
understanding the industry and issues a customer is facing
Build/maintain strong relationships and deep expertise with
adaptability, urgency, positivity Understand client structure and
organization Leverage NielsenIQ solutions and apply industry
knowledge, conduct issue-based analyses with clear proactive
insights and action-oriented recommendations Drive strategic
thought leadership, leveraging NielsenIQ tools and assets Identify
opportunities for increased partnership and elevate to sales
partners Facilitate clear day-to-day communications with customers,
proving the value of NIQ solutions in support of growth, adoption,
and value creation Ensure on-time delivery of solutions to achieve
forecasted revenue on-time Work collaboratively with internal
partners to ensure deliverables are connected to customer business
objectives, delivered on time, and focused on the outcome Lead
client discussions, providing proactive insights and
action-oriented recommendations Ensure client stakeholders buy into
the outcomes and value NielsenIQ is delivering Work with internal
partners to ensure timely delivery of monthly data and reporting A
LITTLE BIT ABOUT YOU You are flexible and easily adapt to a dynamic
work environment. You have a can-do attitude and are able to tell a
story using data. You are the first to recognize an opportunity,
then turn it into a solution. Curiosity, communication, and
critical thinking drive your work. You are comfortable working with
complex customer relationships and issue resolution. You are
creative in leveraging existing data sources to answer tough
questions. You work collaboratively, part of a remote team within a
challenging and matrixed environment while maintaining high
standards. You have strong time management skills and are
comfortable managing multiple priorities. QUALIFICATIONS
College/University undergraduate or Masters degree Experience using
Syndicated POS Data & Panel Data a plus! 2-3 years of Consumer
Packaged Goods industry experience preferred Experience with data
analysis & visualizing insights, preferably with NielsenIQ
Solutions Highly proficient in Microsoft Office, experience with BI
Tools a plus (PowerBI, Tableau) Experience working with complex
client relationships and client issue resolution Additional
InformationAll your information will be kept confidential according
to EEO guidelines.About NielsenIQ NielsenIQ is a global measurement
and data analytics company that provides the most complete and
trusted view available of consumers and markets worldwide. We
provide consumer packaged goods manufacturers/fast-moving consumer
goods and retailers with accurate, actionable information and
insights and a complete picture of the complex and changing
marketplace that companies need to innovate and grow. Our approach
marries proprietary NielsenIQ data with other data sources to help
clients around the world understand what's happening now, what's
happening next, and how to best act on this knowledge. We like to
be in the middle of the action. That's why you can find us at work
in over 90 countries, covering more than 90% of the world's
population. For more information, visit www.niq.com.NielsenIQ is
committed to hiring and retaining a diverse workforce. We are proud
to be an Equal Opportunity/Affirmative Action-Employer, making
decisions without regard to race, color, religion, gender, gender
identity or expression, sexual orientation, national origin,
genetics, disability status, age, marital status, protected veteran
status or any other protected class.
Keywords: Humanity, Sacramento , Associate Client Manager, CPG Insights, Executive , Sacramento, California
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