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Audio Visual Project Manager

Company: NWN Carousel
Location: Sacramento
Posted on: January 15, 2022

Job Description:

Position Summary:
The Project Manager is responsible for demonstrating consistent high quality work while overseeing NWN Carousel's most complex projects, managing our most strategic accounts, while adhering to Project Management best practices methodology as well as NWN Carousel's guidelines, practices and procedures.

This position will focus on consistent high customer satisfaction ratings, an aptitude for conflict resolution, the ability to work independently, demonstrating a high level of integrity and trust. This role requires excellent communication skills, and a firm grasp of the difference between a management report and technical report, providing management with pertinent executive summaries while filtering out unnecessarily intricate detail.

This role will provide total project leadership and is directly accountable for the on-time and on-budget delivery of assigned projects. The PM is responsible for the overall project plan, budget, structure, schedule and staffing requirements. The major emphasis is on management and coordination of tasks related to the overall work breakdown structure. Project Managers are required to manage efforts of the company, customer and third party vendors as well as assure that an integrated design, hardware and software solution is provided and followed to meet the customer's expectations.

This individual provides solutions to a diverse range of complex business problems and may be involved in multi-site and/or multi-country projects, requiring travel and the ability to conduct presentations for wide audiences ranging from C Level to technical teams.

The primary role and responsibility of a Project Manager is to work with NWN Carousel Customers, Account Executives, Sales Directors, Service Delivery Managers, Program Managers, and staff to ensure that projects are delivered on schedule, within budget, and consistent with Carousel guidelines and defined client expectations.

Essential Functions and Responsibilities:
- Create and maintain detailed work plan
- Identify and schedule required resources
- Establish and manage project plan, including the development schedule, delivery schedule, and resource requirements
- Report on project progress at established intervals to the customer and company management
- Lead and motivate project team; set goals, objectives and priorities, manage expectations, assign and review work
- Act as primary interface with the customer on issues regarding the project deliverables
- Obtain customer sign off on key milestones throughout the project life cycle including project closure
- Act as primary interface and oversight to subcontractors supplying either product or service
- Ensure that approved methods, processes and tools are consistently followed using NWN Carousel's documented Project Management Methodology
- Accountable for meeting project schedule and results as well as for the customer satisfaction and the quality of the deliverable
- Manage the development and implementation of program control strategies and plans such as:
o Action Register
o Change Control
o Communications Plan
o Issues Tracking
o Project Plan
o Risk Analysis and Contingency Plan
o Project Closure Documentation
- Communicate and review work assignments with team.
- Manage project scope - review changes with the AE or the Implementation Manager, then resolve and document those changes with the customer
- Manage project to pre-defined project financials and NWN Carousel's project deliverables
- Work with client project manager to ensure understanding of all project activities, schedules and deliverables
- Manage client responsibilities and expectations
- Provide proper communications to the client, NWN Carousel management, and team members
- Assist other Project Managers as appropriate, ensuring optimum use of available resources
- Assist Account Executives, where appropriate, with maintaining client relationship. This may include providing Account Executive support.
- Participate in Project Management process improvement initiatives
- Meet departmental guidelines for training and continuous professional development
- Participate in proposal development and pricing estimates when needed
- Provide information and feedback to Business Development when requested
- Support the efforts of other groups such as Quality Assurance, Software Development, Sales, Engineering, and Marketing consistent with delivering quality products and services to our clients and the market
- Mentor new and less experienced Project Managers
- Act as a resource for questions related to project management processes and procedures

Product Knowledge:
--- Poly
--- Crestron
--- Extron
--- Biamp
--- Cisco
--- Barco
--- MS Teams
--- Zoom
--- Christie
--- Chief
--- Mersive
--- Shure
--- Vaddio
--- Middle Atlantic

- BS in relevant discipline or equivalent combination of education and experience required. Advanced degree preferred.
- Knowledge of established industry standard project management methodologies (PMI)
- Prior experience managing multiple complex projects simultaneously.
- 5+ years of project management experience.
- Demonstrated ability to manage project scope change and billing within a for profit environment.
- Experience using project tracking tools.
- Excellent organizational skills demonstrated by managing multiple priorities/projects.
- Excellent interpersonal skills demonstrated by ability to lead client and internal team through the duration of the project.
- Excellent written and verbal skills demonstrated by activities performed in current or previous positions.
- Demonstrated use of tact and diplomacy in managing client communications.
- Demonstrated clarity and accuracy of written documentation.
- Demonstrated poise in public speaking/training situations.
- Experience in audiovisual systems integration and construction projects.

Keywords: NWN Carousel, Sacramento , Audio Visual Project Manager, Executive , Sacramento, California

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