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Operations Manager - Los Angeles, CA

Company: Superpedestrian
Location: Sacramento
Posted on: April 8, 2021

Job Description:

Role Overview:

We are looking for a full time operations professional with strong management skills to help us run our operations in Los Angeles CA. Our ideal candidate will display a sense of ownership over the day to day operations of the market.

Responsibilities:

  • Oversight of daily operations tasks including deployments, collections, charging, assembly and staffing
  • Ensuring the health of the fleet via inventory management, monitoring data operations platform and dispatching high-medium-low priority tasks
  • Troubleshooting technical and mechanical issues on the ground
  • Working with local stakeholders to drive partnership in the communities we operate in
  • Responsible for successful team member onboarding and training
  • Managing labor controls via building schedules that feed into positive P&L and auditing timeclock for hourly employees
  • Experience managing budgets and continuously identifies opportunities to enhance operations and processes in order to exceed assigned budget
  • Work closely with Operations Manager II to ensure partner requirements are consistently exceeded and operations is prepared to support market goals
  • Participates in regular meetings with product and engineering teams to enhance both the physical product and software products (consumer and back end)
  • Develop junior leaders and foster an atmosphere of personal and organizational growth within your share.
    Requirements:

    • Availability to work a mix of early mornings, evenings and weekends is required.
    • Entrepreneurial mindset, self-motivated, self-directed, and able to take ownership of ambiguous tasks to ensure success.
    • 3-5 years of strong management experience within a warehouse or operations capacity
    • Demonstrated experience controlling labor cost
    • Must be able to troubleshoot technical and mechanical issues
    • Proven track record leading teams and thinking creatively to enhance process
    • Quick on your toes-- ability to make good decisions in stressed situations
    • Must be able to lift a 70 pound scooter 50+ times per shift without assistance
    • Must be able to follow instructions, respond to management direction and be an excellent communicator
    • Exceptional organizational skills
    • Process improvement driven
    • Internal & external customer service experience
      Perks:

      • Competitive benefits with company subsidized medical, dental, vision & disability insurance and a 401k plan
      • 3 weeks of PTO
      • On the job training with a leadership team that is committed to growth and development of all employees
      • A team of awesome, like-minded, driven people that support each other, and mentors across the top echelons of the industry
      • The chance to have your voice heard and help shape Superpedestrian's future
      • Equity in a fast growing company
      • A commitment to an actively anti-racist environment
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Keywords: Superpedestrian, Sacramento , Operations Manager - Los Angeles, CA, Executive , Sacramento, California

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