Director, Process Improvement
Company: Patelco Credit Union
Location: Auburn
Posted on: February 23, 2021
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Job Description:
Information Technology Auburn, Washington DescriptionPosition
OverviewThe Director, Process Improvement is a crucial enabler of
process improvement and applies the skills of business & process
consulting to lead process improvement & change within the
organization. The Director must live the Lean principles and
techniques that focus on optimizing value through a fact-based
decision process. This catalyst's key role is to oversee and direct
process improvement in cross-functional teams to help them achieve
business goals and to support constructive change from an
improvement project's conception onward and to transfer the
ownership to the appropriate teams as the project matures to
implementation. The Director should always be aware of the
enterprise-wide implications of the changes at the work-team level.
Understanding the characteristics of changing toward a Lean
Enterprise will allow thinking "two steps ahead" of the current
focus of activity and assure that the overall value stream realizes
the benefits of local improvements. It is important for the
Director to initiate & drive to completion the end to end process
definition, across functions. The goal behind the process mapping
exercise would be to instigate/lead the right discussions
preceding/during/after the introduction of changes and improve the
uptake/success of the overall initiative. The outcome would be
clarity among the various stakeholders on the AS-IS and TO-BE
processes as well as buy-in for the same. The role would be
measured by the cost/productivity gains to the organization, from
the investment in said changes.Zones is a diverse technology
company with over $2 billion USD in revenue and clients ranging
from mid-market companies to Fortune 500 enterprises. Our business
model is complex, and we are rapidly evolving from a product sales
company to an IT solutions and services company. This requires us
to transform how we interact with our customers, what steps we take
to empower our team members, and how we optimize our internal
operations and our interactions with vendors and partners.Key
Responsibilities:The requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.The Process Improvement
Director's primary responsibility is to:
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just
as committed to supporting our own team. Our employees enjoy a
variety of comprehensive benefits, including medical/dental/vision
coverage, life insurance, a 401(k) plan with matching provision,
paid time off, and much more. And as a Minority Business
Enterprise, a Corporate Plus member of the Northwest Minority
Supplier Development Council, and an Equal Employment Opportunity
Employer, our community is just as diverse.
At Zones, work is more than a job - it's an exciting career
immersed in an inventive, collaborative culture. If you're
interested in working on the cutting edge of IT innovation, sales,
engineering, operations, administration, and more, Zones is the
place for you! You have been redirected to a Zones job page
Keywords: Patelco Credit Union, Sacramento , Director, Process Improvement, Executive , Auburn, California
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