Senior Application Support Engineer
Company: Guidewire
Location: San Mateo
Posted on: April 25, 2024
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Job Description:
Are you passionate about customer success? - Do you like digging
into code, and have a drive to continuously learn and solve
problems? Do you want to be part of a global team that provides the
best customer service in the industry? -
If so, come join us at Guidewire! At Guidewire, we make software
that offers Property and Casualty (P&C) Insurance companies the
tools to take care of their customers when they need it the most,
whether that's a time of crisis, a natural disaster, an accident,
or exposure to cyber risks. We build the core applications that
insurance companies use to sell and underwrite policies, settle
claims, and bill their customers. - We also have a portfolio of
innovative products serving the needs of P&C insurance
companies in areas such as data management, digital online portals,
and predictive analytics. - We serve hundreds of insurance
providers all over the world, helping them handle billions of
dollars of business.
We are proud to be voted a "Top 3" employer on Glassdoor by our own
employees and positioned as a market leader by industry experts
like Gartner. We have a fun work environment and a culture that
lives by our core values of integrity, rationality, and
collegiality. We're searching for people who are as passionate
about working together to deliver quality products and support as
we are. Join us and enjoy a career where you can make an impact. -
You'll be inspired by those around you, and you'll be trusted and
empowered to go further. The Application Support team is part of
the Guidewire Global Support organization, delivering 24x7 service
to customers who are using Guidewire software both in the Guidewire
Cloud and on-premise. As an Application Support Engineer you will
learn everything there is to know about Guidewire's products, and
you'll communicate and share that knowledge with Guidewire's
internal and external customers. - Essential Duties and
Responsibilities
If we've got you excited and you're ready for a career upgrade,
then we're eager to hear from you! Get in touch to learn more about
the Guidewire team you'll work with.
Our employee culture https://careers.guidewire.com/culture
Who We Are https://careers.guidewire.com/about
#LI-TZ #insurtech #guidewire #python #javaprogramming #featured
About Guidewire
Guidewire is the platform P&C insurers trust to engage,
innovate, and grow efficiently. We combine digital, core,
analytics, and AI to deliver our platform as a cloud -service. More
than 540+ insurers in 40 countries, from new ventures to the
largest and most complex in the world, -run on Guidewire.
As a partner to our customers, we continually evolve to enable
their success. We are proud of our unparalleled implementation
track record with 1600+ successful projects, supported by the
largest R&D team and partner ecosystem in the industry. Our
Marketplace provides hundreds of applications that accelerate
integration, localization, and innovation.
For more information, please visit -www.guidewire.com -and follow
us on Twitter: -@Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and
affirmative action employer. We are committed to an inclusive
workplace, and believe that a diversity of perspectives, abilities,
and cultures is a key to our success. Qualified applicants will
receive consideration without regard to race, color, ancestry,
religion, sex, national origin, citizenship, marital status, age,
sexual orientation, gender identity, gender expression, veteran
status, or disability. All offers are contingent upon passing a
criminal history and other background checks where it's applicable
to the position.
Disability Accommodations and Guidewire's Appeals Process.
Guidewire provides accommodations to the hiring process to create a
fair opportunity for candidates with disabilities to contend for
open positions. Accommodation requests should be directed to (650)
356-4940 or Accommodations@guidewire.com. If things do not go as
hoped, we invite you to use our appeals process. Guidewire promises
to independently review any denied accommodation and any decision
not to offer you the position. The appeals process is the same in
either case. Within five business days of receiving a notice of
denial of an accommodation, or receiving a notice of your
non-selection for a vacancy, call (650) 356-4940 or e-mail
Accommodations@guidewire.com to make an appeal. Guidewire will
assign a new decision-maker to review the request and/or hiring
decision, who will then notify you in writing of a decision within
10 business days.
Keywords: Guidewire, Sacramento , Senior Application Support Engineer, Engineering , San Mateo, California
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