Member Service Rep-Opener Capital YMCA
Company: YMCA OF SUPERIOR CA
Location: Sacramento
Posted on: January 20, 2026
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Job Description:
Job Description Job Description POSITION SUMMARY: Delivers
excellent service to all members, guests, and program participants.
Responds to member and guest needs, promotes memberships and
programs, and maintains cleanliness and organization of the
facility. ESSENTIAL FUNCTIONS: Provides excellent service to
members, guests, and program participants in the branch and on the
phone, contributing to member retention. Interviews and/or tours
prospective members; sells memberships. Builds relationships with
members; helps members connect with one another and to the YMCA.
Handles and resolves membership concerns and informs supervisor of
unusual situations or unresolved issues. Applies all YMCA policies
dealing with member services. Handles retail item sales and towel
service operations. Responsible for walking through facility
regularly; assisting members, attending to any minor facility
cleaning needs, reporting repairs, etc. All other duties as
assigned by your supervisor QUALIFICATIONS: Certifications required
within 30 days of hire: CPR/AED, and First Aid. Excellent
interpersonal and problem solving skills. Ability to connect with
people of diverse backgrounds. Previous customer service, sales or
related experience. Basic knowledge of computers BENEFITS: Free
Membership EAP Program YMCA Retirement Plan Paid Sick Time SALARY
RANGE : $16.00-$22.34 Powered by JazzHR WCzTNaN4do
Keywords: YMCA OF SUPERIOR CA, Sacramento , Member Service Rep-Opener Capital YMCA, Customer Service & Call Center , Sacramento, California