Event receptionist (Toyota Amphitheatre-2021)
Company: Live Nation Worldwide
Posted on: November 22, 2021
Who are you?
Employees have a leading role in the service experience our guests
have. The extent to which we recognize our employees for service
well done, is the extent to which they will care not only for the
guests, but for each other.
That's why SAFETY for employees and guests is our first priority.
We show CARE around every corner and look to create ENCORE moments
of service excellence for everyone. And our commitment to
EFFICIENCY, is our way of staying well-organized. So join us! We
need these kinds of skills and talents as we Create Once in a
Lifetime Experiences for our Fans.
The receptionists will interact with customers to provide
information in response to inquiries about products and services
and to handle and resolve complaints. All employees must adhere to
established COVID-19 regulations and procedures.
--- Office Duties: include but are not limited to; basic
secretarial duties such as; answering/returning phone calls, emails
regarding guest complaints, questions, comments about upcoming and
--- Filing, logging lost and found items, mailing packages/letters
out for various departments including claimed items to guests
(making daily trips to post office)
--- Various project, often times including tasks on Microsoft Word,
Excel and Powerpoint
--- Event Duties: Deliver exemplary customer service to maintain
customer loyalty. Answer inbound calls to help resolve our customer
concerns through analysis to determine the most effective
--- Adapt to customer needs ensuring they are understood and
appropriate action is taken to meet and exceed their expectations.
Solicit sales of new or additional services or products.
--- Confer with customers by telephone or email to provide
information about products or services, take, or enter orders,
cancel accounts, or obtain details of complaints.
--- Keep records of customer interactions or transaction, recording
details of inquiries, complaints, or comments, as well as action
--- Refer unresolved customer grievances to designated departments
for further investigation
--- Assist guest with any questions or needs
--- High School Diploma or equivalent
--- At least 2 years in Customer Service and communications
--- Strong strategic thinking and creative problem solving
--- Excellent verbal, written and interpersonal communication
--- Acute sense of judgment, tact and diplomacy
--- A strong-sense of teamwork and ability to execute programs
--- Excellent verbal and written communication skills
If the above description sounds like you and fits your background,
apply online at to join the Live Nation Entertainment team
Applicants for employment in the U.S. must possess work
authorization which does not require sponsorship by the employer
for a visa.
EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly
supports equal employment opportunity for all applicants regardless
of race, color, religion, sex, gender identity, pregnancy, national
origin, ancestry, citizenship, age, marital status, physical
disability, mental disability, medical condition, sexual
orientation, genetic information, or any other characteristic
protected by state or federal law.
HIRING PRACTICES The preceding job description has been designed to
indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job.
Live Nation Entertainment recruitment policies are designed to
place the most highly qualified persons available in a timely and
efficient manner. Live Nation Entertainment may pursue all avenues
available, including promotion from within, employee referrals,
outside advertising, employment agencies, Internet recruiting, job
fairs, college recruiting and search firms.
Keywords: Live Nation Worldwide, Sacramento , Event receptionist (Toyota Amphitheatre-2021), Administration, Clerical , Wheatland, California
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