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Company: Universal Technical Institute
Location: Sacramento
Posted on: November 22, 2021

Job Description:

Overview: Perform activities in support of meeting prospective students and other visitors, answering phone calls, and miscellaneous clerical duties. Brand ambassador for guest experience. Responsibilities:

  • Greet visitors, have all individuals register at the Reception Desk, and direct visitors to appropriate staff members.
  • Answer all incoming lines in a prompt, professional manner and route to the proper department.
  • Provide excellent customer service to external and internal customers
  • Receive incoming mail, log overnight packages, sort mail and distribute to proper departments.
  • May process incoming checks and send to proper departments.
  • Provide administrative support to a variety of departments, Field Admissions, Campus Admissions, other support departments.
  • Assist with campus events; Open House, Orientation, Graduation, etc.
  • Perform clerical and/or keyboarding duties as needed.
  • Other duties as assigned. Qualifications: Education / Experience
    • High School diploma or GED required.
    • Previous experience with multi-line phone system strongly preferred.
    • Customer Service experience requiredSkills
      • Ability to work in a fast-paced and highly visible environment.
      • Ability to maintain a professional and approachable demeanor.
      • Ability to communicate effectively with all levels of employees and visitors (written and verbal).
      • Ability to work well with a variety of styles and personalities.
      • Possess excellent customer service skills.
      • Knowledge of Microsoft Office software
      • Strong keyboarding skillsAbilities
        • Must be able to lift, carry, push, or pull up to 5 pounds or less 5% of the workday
        • Must be able stoop, kneel, crouch, or crawl 5% or less of the workday
        • Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
        • Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday.
        • Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.Work Environment
          • Work is performed indoors in a climate-controlled environment.#LI-DE1

Keywords: Universal Technical Institute, Sacramento , Receptionist, Administration, Clerical , Sacramento, California

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