Company: Universal Technical Institute
Posted on: November 22, 2021
Overview: Perform activities in support of meeting prospective
students and other visitors, answering phone calls, and
miscellaneous clerical duties. Brand ambassador for guest
- Greet visitors, have all individuals register at the Reception
Desk, and direct visitors to appropriate staff members.
- Answer all incoming lines in a prompt, professional manner and
route to the proper department.
- Provide excellent customer service to external and internal
- Receive incoming mail, log overnight packages, sort mail and
distribute to proper departments.
- May process incoming checks and send to proper
- Provide administrative support to a variety of departments,
Field Admissions, Campus Admissions, other support
- Assist with campus events; Open House, Orientation, Graduation,
- Perform clerical and/or keyboarding duties as needed.
- Other duties as assigned. Qualifications: Education /
- High School diploma or GED required.
- Previous experience with multi-line phone system strongly
- Customer Service experience requiredSkills
- Ability to work in a fast-paced and highly visible
- Ability to maintain a professional and approachable
- Ability to communicate effectively with all levels of employees
and visitors (written and verbal).
- Ability to work well with a variety of styles and
- Possess excellent customer service skills.
- Knowledge of Microsoft Office software
- Strong keyboarding skillsAbilities
- Must be able to lift, carry, push, or pull up to 5 pounds or
less 5% of the workday
- Must be able stoop, kneel, crouch, or crawl 5% or less of the
- Must be able to talk, see, hear, concentrate, think, learn and
reason for all of the workday
- Must be able to sit and walk or otherwise move around for
prolonged periods throughout the workday.
- Must be able to use a keyboard and do manual tasks for
prolonged periods throughout the workday.Work Environment
- Work is performed indoors in a climate-controlled
Keywords: Universal Technical Institute, Sacramento , Receptionist, Administration, Clerical , Sacramento, California
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