Administrative Assistant

Company: Randstad
Location: Rocklin
Posted on: February 16, 2020

Job Description:

Administrative Assistantjob details:

• location:Rocklin, CA
• salary:$21 - $22.50 per hour
• date posted:Saturday, February 1, 2020
• experience:Experienced
• job type:Temp to Perm
• reference:S_841074
• questions:lauren.filer@randstadusa.com916-326-5175job descriptionAdministrative AssistantWe are staffing for a solar company in Rocklin to fill a service partner coordinator position. This role will ensure efficient and effective support of their customers in the Americas Region by successfully implementing and supporting the Service Partner/ Provider strategy.Responsibilities:
  • Assist in evaluating and setting up new Service Partners/Providers in existing and new markets
  • Manage replacement unit inventory of regional Service Partners, suggesting new orders, following up on status with Global Order Management, assisting with import/export questions.
  • Ensure Service Provider resources are properly tracked in the systems for dispatching
  • Monitor open service tickets involving service partners to ensure resolution meets goals.
  • Review and report on call center statistics and other performance metrics of Service Partners/Providers
  • Attend regular status meetings and bi-annual reviews with Service Partners/Providers
  • Approve invoices and manage AP/AR exceptions for Service Partners/Providers . Run monthly reports. Follow-up on unpaid amounts.
  • Escalate partner issues with Technical Support Management
  • Assist Service Partner Sr Manager as needed
  • Additional responsibilities may be assignedWorking hours: 8:00 AM - 5:00 PMSkills:
    • Solution oriented problem solver with a customer focus
    • Tactful in dealing with partners and customers
    • Skilled in utilizing MS-Office, particularly Excel
    • Experience with SAP and/or SalesForce
    • Experience with Import/ Export is helpfulEducation:AssociateExperience:ExperiencedQualifications:
      • 1-3 years in customer facing role
      • 3-4 years of technical training or professional experience
      • Experience in renewable energy products or electro mechanical products is preferred.If you have the relatable experience please fill out an application in a word document!Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Keywords: Randstad, Sacramento , Administrative Assistant, Administration, Clerical , Rocklin, California