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Billing/Collection Specialist

Company: Fire Code Safety
Location: Sacramento
Posted on: September 22, 2022

Job Description:

Firecode Safety Equipment is one of the largest fire and safety equipment firms in Northern California. We're a family-owned and independent local business, proudly serving the Sacramento region since 1982. Our clients have been with us for many years, which leads to a relaxed, yet productive work environment. We're looking for motivated candidates, who put a priority on customer service when offering Firecode servicesBILLINGResearches all information needed to complete billing process including getting charge information from customers.Works with other staff to follow-up on accounts until zero balance or turned over for collection.Assists with error resolution.Assists with answering the telephone and provides information as requested.Maintains required billing records, reports, files.Participates in educational activities.COLLECTIONIdentifies delinquent accounts, aging period, and payment sources. Processes delinquent unpaid accounts by contacting patients and third party responsible for reimbursement.Performs various collection actions including contacting customers by phone and resubmitting invoices to third party responsible for reimbursement.Identifies and resolves customer billing complaints. Researches credit balances.Participates in educational activities.OTHEROther duties as assigned.KNOWLEDGE, SKILLS AND EXPERIENCEMinimum Education (or substitute experience) required:High School graduation or GED.Skills required:Able to think and act independently on assigned tasks.Demonstrates increasingly more ability to troubleshoot and solve overall issues.Use of computer systems, software, 10 key calculatorEffective communication abilities for phone contacts with payers to resolve issuesAble to work in a team environmentProblem-solving skills to research and resolve discrepancies, denials, appeals, collectionsKnowledge of accounting and bookkeeping procedures Benefits:Firecode Safety Equipment, Inc. offers a competitive compensation and an outstanding benefits package, including medical, dental, vision, life insurance and retirement plan. We are an Equal Opportunity/Affirmative Action/Drug Testing employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class. PI190841287

Keywords: Fire Code Safety, Sacramento , Billing/Collection Specialist, Accounting, Auditing , Sacramento, California

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